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Update on Transport Layer Security (TLS) v1.0 and 1.1 

The sky is falling

In late 2022, Microsoft announced its plan to retire Transport Layer Security (TLS) v1.0 and 1.1. Consequently, Sage decided to take a proactive approach by utilizing the most current version of TLS for Sage 50 2023. Therefore, after September 30, 2023, anyone using version 2020.1 and all prior versions will not be able to reinstall or reactivate their software.

The Obsolesce of (TLS) v1.0 and 1.1 is/was a Microsoft decision, not a Sage decision. (TLS) v1.0 and 1.1 impact more software than just Sage. Having said that, Microsoft has changed the obsolescence date to October 31, 2024.

Best Business Strategies always wants to keep you well informed so you may make the BEST decision for your company. Below you will find information regarding the TLS v1.0 and 1.1 from both Microsoft and Sage. Please continue reading to the end for our closing remarks.


Azure support for TLS 1.0 and TLS 1.1 will end by 31 October 2024

Published date: November 10, 2023

To enhance security and provide best-in-class encryption for your data, we’ll require interactions with Azure services to be secured using Transport Layer Security (TLS) 1.2 or later beginning 31 October 2024, when support for TLS 1.0 and 1.1 will end.

The Microsoft implementation of older TLS versions is not known to be vulnerable, however, TLS 1.2 and later offer improved security with features such as perfect forward secrecy and stronger cipher suites.

Recommended action

To avoid potential service disruptions, confirm that your resources that interact with Azure services are using TLS 1.2 or later. Then:

  • If they’re already exclusively using TLS 1.2 or later, you don’t need to take further action.
  • If they still have a dependency on TLS 1.0 or 1.1, transition them to TLS 1.2 or later by 31 October 2024.

Help and support

Read more about the update to TLS 1.2. If you have questions, get answers from community experts in Microsoft Q&A. If you have a support plan and you need technical help, please create a support request.

Changes to TLS 1.0 and 1.1 security protocols affecting releases 2020.1 and earlier

Created on 15 February 2023 | Last modified on 07 July 2023


Important information regarding changes to TLS 1.0 and 1.1 security protocols, which will affect Sage 50—U.S. Edition releases 2020.1 and older.


What is changing?

Transport Layer Security (TLS) v1.0 and 1.1 are third-party components that we no longer support due to security-related issues.

TLS 1.0 and 1.1 have been formally retired, and therefore subject to potential security breaches. The Internet Engineering Task Force (IETF) sets the standards across the Internet and now recommends the use of TLS 1.2 and 1.3.

TLS 1.0 and 1.1 are used in versions 2020.1 and earlier of Sage 50. Newer versions of Sage 50 no longer utilize TLS 1.0 and 1.1.

What does this mean for me?

If you are using an older version of Sage 50 that is impacted by this change (2020.1 and earlier), the next time the software attempts a license validation check after September 30, 2023, an error will appear, and you will be prevented from accessing the software upon reinstallation or reactivation.  

What do I need to do?

To avoid disruption to your business, we strongly recommend you upgrade to the latest supported version (2023.0) of Sage 50.

If you are on-plan:

If you are not on an active plan:

  • Purchase a subscription to the latest version of Sage 50, which includes auto renewing subscription fees

1) Keep using your traditional software until technology breaks it! It is important to have daily backups. (We are receiving more calls lately of customers unable to open their software.)

2) Upgrade to the latest version of Sage 50. Learn More

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