Shipping & Return Policy

Shipping Policy

All Sage 50 products are now download-only, meaning download links and product keys will be sent via email.

  • Most orders received before 12:00 noon Eastern Time will be processed within one (2) business day.
  • Best Business Strategies’ business hours are 9:00 AM – 5:00 PM EST.
  • Orders placed on weekends and holidays will be processed the next business day. 
  • Orders will be processed once payment has been confirmed and the payment gateway has verified the funds.
  • BestBusinessStrategies.com reserves the right to cancel any order without notice if these conditions are not met.
  • To protect our customers and the community, BestBusinessStrategies.com may hold or cancel orders if fraud or impropriety is suspected.

Best Business Strategies is not responsible for shipping delays caused by suppliers, manufacturers, or shipping carriers.

Refund Policy

All sales are final unless otherwise stated below.

Sage 50 Money‑Back Guarantee

If, within 60 days of purchase, you are not 100% satisfied that Sage 50 is the right accounting solution for your business, a refund may be issued less any rebates received.

  • Valid for first‑time customers only (those who have never used Sage software) 
  • Excludes Sage 50 Premium & Quantum Basic Retail Stock
  • Refund requests must be made within the 60‑day period
  • No returns for upgrades or renewals

No returns will be accepted after 60 days.

Non‑Refundable Items and Services

  • Services rendered are non‑refundable once performed
  • Add‑on services are non‑refundable
  • Personalized or custom items, including but not limited to printed checks, are non‑refundable

Once work has begun or a personalized item has been produced, no returns, refunds, or exchanges will be issued.

Software Add‑Ons

Software add‑ons are generally non‑refundable. Any return or refund request will be reviewed on a case‑by‑case basis and is not guaranteed. Approval, if granted, is at the sole discretion of Best Business Strategies.

Act! Products

Act! Perpetual License Purchases

For Act! perpetual license purchases, no cancellations or refunds are permitted unless otherwise stated in your applicable agreement with Swiftpage or its affiliates, or as required by statute, regulation, or law.

Please review the End User License Agreement prior to purchase.

LATE OR MISSING REFUNDS

Please understand that we issue refunds as soon as your refund request is approved – that means that the money leaves our account immediately. If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted. We have seen some credit card companies take up to 30 days to show that the refund has been put back on the card. If you’ve done all of this and you still have not received your refund yet, please contact us